❓ FAQ

How do I contact OEMVex support?

Open a support ticket in the app — we reply in one thread. Browse the help centre first for instant answers.

Fastest for customers: sign in and go to Support → Contact support or open a new support ticket. Describe what you need (billing, setup, bugs, or how-to). You’ll see our replies in the same ticket — no lost email chains.

Before you ticket: search the help centre for FAQs, how-tos, and video guides — many questions are answered there 24/7.

Not signed in yet? Start a free trial or email [email protected] for sales questions.

Owners on a paid plan can also manage billing from Settings → Billing. Urgent billing issues? Mention your company name in the ticket subject.

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